Effective Date: 11-1-2024

Welcome to HeLives, LLC (Dream Builders and Certain Success are brand names of HeLives, LLC)! By completing your purchase, you agree to the following Terms and Conditions. Please read them carefully before finalizing your order.

1. General Information

These Terms and Conditions ("Agreement") govern the sale of products or services ("Products") through Helives, LLC ("we," "us," "our"). By using our website and completing a purchase, you ("Customer," "you") agree to these terms.

2. Order Acceptance

All orders placed on our website are subject to acceptance by Helives, LLC. We reserve the right to reject any order for any reason, including but not limited to availability, pricing errors, or suspected fraud. An order is considered accepted when we send you a confirmation email.

3. Pricing and Payment

Prices: All prices are listed in USD, and are subject to change without notice. Prices do not include taxes, shipping fees, or other charges, unless otherwise specified.

Payment Methods: We accept Visa, MasterCard, American Express, and Discover for payment of orders. You must provide valid payment information when completing your order.

Taxes: Sales tax, VAT, or other applicable taxes will be added to the total price, depending on your location.

4. Shipping and Delivery

Shipping Fees: Shipping fees, if applicable, are calculated at checkout based on your location and the shipping method chosen.

Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party shipping carriers.

Risk of Loss: Risk of loss or damage to products passes to the customer once the product has been delivered to the shipping address provided.

5. No Refunds

By purchasing our products or services, you acknowledge and agree to the following:

No Refunds: All sales are final. Once a transaction is processed, we do not offer refunds, exchanges, or cancellations, except as required by applicable law.

Exceptions: In certain cases where refunds are required by law (such as for defective products or services under consumer protection laws), we will process refunds in accordance with applicable legal requirements. 

Customer Responsibility: It is your responsibility to ensure that you have selected the correct product or service prior to completing your purchase. We recommend reviewing your order carefully before confirming your purchase.

Non-Transferability: The rights to any purchased products or services are non-transferable and cannot be resold.

6. Customer Information

By placing an order, you agree to provide accurate, current, and complete information. You are responsible for ensuring that the information you provide, such as billing and shipping addresses, is correct.

7. Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account or breach of security.

8. Intellectual Property

All content on this website, including but not limited to logos, trademarks, graphics, images, text, and software, is the property of HeLives, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, HeLives, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the purchase of products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless HeLives, LLC, its affiliates, employees, and agents from any claims, damages, or losses arising from your breach of these Terms and Conditions or your use of our website.

11. Privacy Policy

By making a purchase, you consent to the collection and use of your personal data in accordance with our Privacy Policy. Please review our Privacy Policy for more information on how we handle your data.

12. Governing Law

These Terms and Conditions are governed by the laws of Georgia (U.S.), without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of Georgia.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. Your continued use of the website or purchases after changes are made constitutes your acceptance of the revised Terms and Conditions.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Helives, LLC (Dream Builders and Certain Success brand names are products of Helives, LLC)

Email: [email protected]

Address: 298 Jackson Way, Jefferson, GA 30549